PRIVACY POLICY

PRIVACY POLICY

Effective Date: August 21, 2026

This Privacy Policy explains how Orvellas LLC, doing business as ToolVellas (“ToolVellas,” “we,” “us,” or “our”), collects, uses, discloses, and protects personal information when you visit https://toolvellas.com, place an order, contact us, or otherwise use our services.

1. INFORMATION WE COLLECT

We may collect:

• Name, email address, telephone number, billing address, and shipping address
• Products viewed, cart contents, purchases, returns, and refunds
• Account details and customer-service communications
• Transaction status and limited payment information
• Browser type, device information, IP address, pages viewed, and website activity
• Cookie identifiers and approximate location information
• Reviews, photographs, feedback, and survey responses
• Marketing and communication preferences

Complete payment-card information is generally collected and processed directly by third-party payment providers.

1. HOW WE COLLECT INFORMATION

We may collect information:

• Directly from you
• Automatically through cookies, pixels, and server logs
• From payment processors
• From shipping carriers
• From fraud-prevention providers
• From analytics and advertising partners
• From ecommerce and customer-service platforms

1. HOW WE USE INFORMATION

We may use personal information to:

• Process orders, payments, deliveries, returns, and refunds
• Provide customer support
• Create and manage customer accounts
• Communicate about orders and service updates
• Send marketing communications where permitted
• Personalize and improve the website
• Analyze website performance
• Detect fraud and protect our systems
• Enforce our Terms of Service
• Comply with tax, accounting, and legal obligations

1. COOKIES AND SIMILAR TECHNOLOGIES

We and our service providers may use essential cookies, analytics cookies, preference technologies, and advertising pixels.

You may manage available cookie settings through our cookie consent tool, browser settings, or privacy controls. Disabling certain cookies may affect website functionality.

Where required by law, we recognize Global Privacy Control signals as requests to opt out of the sale or sharing of personal information for targeted advertising.

1. HOW WE DISCLOSE INFORMATION

We may disclose personal information to:

• Website hosting and ecommerce providers
• Payment processors
• Fraud-prevention and security providers
• Shipping carriers and fulfillment providers
• Customer-service providers
• Analytics and advertising partners
• Professional advisers, insurers, auditors, and financial institutions
• Government authorities where legally required
• A buyer or successor involved in a merger, financing, reorganization, or sale of the business

1. SALE OR SHARING OF PERSONAL INFORMATION

We do not sell personal information in exchange for money.

Certain analytics or advertising activities may be considered a “sale,” “sharing,” or targeted advertising under some U.S. state privacy laws.

Where applicable, you may opt out by emailing contact@toolvellas.com or using a recognized Global Privacy Control signal.

We do not knowingly sell or share the personal information of consumers under 16.

1. DATA RETENTION

We retain personal information only for as long as reasonably necessary for order fulfillment, customer service, warranties, dispute resolution, fraud prevention, accounting, tax, and legal compliance.

1. DATA SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no electronic transmission or storage system is completely secure, and we cannot guarantee absolute security.

1. YOUR PRIVACY RIGHTS

Depending on your location and applicable law, you may have the right to:

• Request access to personal information
• Request correction or deletion
• Obtain a portable copy of certain information
• Opt out of targeted advertising
• Opt out of the sale or sharing of personal information
• Limit certain uses of sensitive personal information
• Appeal a denied privacy request
• Unsubscribe from marketing emails

To submit a privacy request, email contact@toolvellas.com or call +1 904-771-4785.

We may need to verify your identity before completing a request. You will not receive discriminatory treatment for exercising applicable privacy rights.

1. CALIFORNIA PRIVACY NOTICE

California residents may have rights to know, access, correct, or delete personal information and to opt out of the sale or sharing of personal information.

These rights are subject to the California Consumer Privacy Act, its applicability thresholds, and its exceptions.

1. CHILDREN’S PRIVACY

ToolVellas is not directed to children under 13, and we do not knowingly collect personal information online from children under 13.

If you believe a child has provided personal information to us, contact contact@toolvellas.com.

1. INTERNATIONAL VISITORS

ToolVellas is operated from the United States. If you access the website from another country, your information may be transferred to and processed in the United States.

1. CHANGES TO THIS POLICY

We may update this Privacy Policy to reflect changes in our services, technology, legal obligations, or privacy practices.

The updated version will be published on this page with a revised effective date.

1. CONTACT

Orvellas LLC
Doing business as ToolVellas
8 The Green, Suite 23219
Dover, DE 19901
United States

Email: contact@toolvellas.com
Phone: +1 904-771-4785
Website: https://toolvellas.com